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Image by Syed Hadi Naqvi

Welcometo SCSA

Your trusted partner in navigating the NDIS with clarity, confidence, and compassion.

What we do

With over 10 years of experience in the disability sector, we help you:

  • Understand and implement your NDIS plan

  • Connect with services that suit your needs

  • Make the most of your funding

  • Build your independence and confidence

  • Navigate challenges and advocate for your rights

We are here to support your journey, your way.

Our Services

At SCSA, we offer tailored, high-quality NDIS support services:

Level 2 – Support Coordination
Helping you understand, manage, and implement your plan—connecting you with the right providers and supports.

Level 3 – Specialist Support Coordination
Complex needs? We offer experienced, hands-on support to coordinate services and resolve challenges.

Your Supports, Your Way

We believe in choice and control. You’re in the driver’s seat—we’re just here to guide the way. From selecting the right providers to making informed decisions, we’re here to empower you every step of the way.

 

​Meet Your Support Coordinator

Hi, I’m Melinda — though most people know me as Mindi. I bring over 11 years’ experience in the disability sector and a genuine passion for supporting people to navigate the NDIS with confidence and clarity.

I began my career in Darwin in 2014 and have worked extensively with people who have severe to profound intellectual disabilities, including many years supporting participants living in Supported Independent Living (SIL) environments. This remains my area of special interest and expertise, and it’s the cohort I most enjoy and feel most skilled in supporting.

In 2024, I brought my experience and knowledge to South Australia and established Support Coordination SA, where I continue to support participants with complex needs, their families, and support teams.

I also bring lived experience to my role, having been diagnosed with Autism Spectrum Disorder and ADHD. This allows me to approach my work with a deeper level of understanding, empathy, and insight into the challenges many people face when navigating systems, communication, and everyday life.

Because of this, I work best in a structured and flexible way that prioritises clear, thoughtful communication. I primarily provide support remotely via email and scheduled meetings, which allows me to deliver consistent, high-quality support. While I am always happy to arrange phone calls or face-to-face meetings when needed, I am not a high-frequency, phone-based or drop-in style Support Coordinator.

I believe the right fit is important for everyone. If you’re looking for a Support Coordinator who is experienced, practical, and genuinely committed to advocating for people with complex needs — and who works in a more structured, considered way — I’d love to support you.

Outside of work, I enjoy travel, photography, beach walks, live music, and spending time with my family, friends, and my Chihuahua, Rocky.

Photo of Melinda Freeman, Support Coordinator.

Why Choose Us

Personalized Support

Expert Guidance

Quality Assurance

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